Shipping policy

At astelli, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below for details on how we handle deliveries.

Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification once your order has been shipped.

Shipping Rates & Delivery Estimates

  • We are pleased to offer Free Standard Shipping on all orders.

  • Estimated delivery time: 5–8 business days within the United States.

  • Please note that delivery times are estimates and may vary due to external factors such as carrier delays, weather conditions, or holidays.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email containing your tracking number.

  • You can use this tracking number to follow your package’s journey until it arrives at your door.

Shipping Restrictions

  • We currently only ship within the United States.

  • We do not ship to P.O. boxes or APO/FPO addresses.

Lost or Damaged Packages

  • If your order is delayed, lost, or arrives damaged, please contact us at astellishop@gmail.com with your order number, and we will work with the carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your shipment, please reach out to us at:

astelli
📍 3206 Cripple Creek St, San Antonio, TX 78209, United States
📞 +1 426-298-6561
📧 astellishop@gmail.com