Privacy policy

At Astelli, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Personal Information: such as your name, billing/shipping address, email address, and phone number.

  • Payment Information: including credit/debit card details or other payment methods (processed securely through trusted third-party providers).

  • Order Information: details of the products you purchase and your order history.

  • Technical Information: such as your IP address, browser type, device information, and cookies for website functionality and analytics.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Provide customer service and respond to inquiries.

  • Communicate order updates, promotions, and store news (with your consent).

  • Improve our website’s functionality and customer experience.

  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in the following cases:

  • Service Providers: to facilitate payment processing, shipping, and order fulfillment.

  • Legal Compliance: if required by law or to protect our rights.

All third-party providers are obligated to protect your data and use it only for services they provide to us.

4. Cookies

Our website uses cookies and similar technologies to:

  • Improve your browsing experience.

  • Remember your preferences.

  • Analyze website traffic and performance.

You can disable cookies in your browser settings, but some site features may not function properly.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you.

  • Request corrections or updates.

  • Request deletion of your data (subject to legal requirements).

  • Opt-out of marketing communications at any time.

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Astelli
📍 3206 Cripple Creek St, San Antonio, TX 78209, United States
📧 Email: astellishop@gmail.com
📞 Phone: +1 426-298-6561